![]() The Customer Loyalty Asia Programme & CRM Summit integrates industry leadership, technology and new initiatives on Customer Loyalty and CRM. ![]() 16 from 10 to 10:40 am, he will present a session titled “The Three Rs of Loyalty in a Changing World – Meeting Change with Rewards, Recognition and Relevancy.” Visit event_view.asp? uid=158 for full session descriptions. 14 from 9 am to 5 pm titled “Surviving the Storm: Blueprinting, Implementing and Measuring a Sound Customer Relationship Strategy.” On Sept. Zia will host a three-part, pre-conference workshop on Sept. Most notably, he worked with Microsoft leading the measurement and learning campaign for the launch of Windows Vista and worked with Cathay Pacific focusing on its North American segmentation. Zia boasts more than 15 years experience in consulting, analytics and customer relationship management. ![]() As a COLLOQUY Contributing Editor, Zia lends his loyalty marketing knowledge and expertise to the magazine by way of insightful bylined articles and editorial input. 3, 2010 - PRLog - Best Buy, MasterCard Worldwide and UPS To AttendĬustomer relationship and loyalty expert Sol Zia, Contributing Editor of COLLOQUY, will serve as Chairman of the Customer Loyalty Asia Programme & CRM Summit (CLAP) on September 15 – 16, 2010 in Shanghai.ĬOLLOQUY, a LoyaltyOne company, is a global provider of enterprise loyalty publications, education and research. ![]()
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